Return / Exchange


General Conditions of Contract

Delivery Service and Charges


For returns or exchanges, please observe our general terms and conditions. Should you wish to exchange or return an item, we would ask that you please fill in the returns note and send it together with the item to be returned. The customer shall be responsible for the shipping costs. Returned goods which have been sent without the proper postage will not be accepted and shall be returned to the customer at his/her own expense. Returns must be sent within 14 days after having received the goods. The item must be returned to us in the original packaging, complete and unused. Please use this returns note for returns and exchanges only, not for complaints.

If you wish to cancel the contract, please complete this form and return it to us.


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